A COMPLAINT IS A GIFT : USING CUSTOMER FEEDBACK AS A STTRATEGIC TOOL
Material type:
TextPublication details: New Delhi TATA MCGRAW-HILL 2003 Edition: 1st Description: "X,222P "ISBN: - 0-07-058209-2
- A COMPLAINT IS A GIFT : USING CUSTOMER FEEDBACK AS A STTRATEGIC TOOL
- 4616 658.812
- KAMAL BOOKS 057(A)/30-01-2004 057(A)/30-01-2004
Contents:
DYK
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
Book
|
Dr. V. N. Bedekar Institute of Management Studies Library | 658.812 /BAR/MOL 4616 | Available | VPMBRIMS-4616 |
DYK
KAMAL BOOKS 057(A)/30-01-2004 057(A)/30-01-2004