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A COMPLAINT IS A GIFT : USING CUSTOMER FEEDBACK AS A STTRATEGIC TOOL

By: Material type: TextPublication details: New Delhi  TATA MCGRAW-HILL   2003 Edition: 1st Description: "X,222P  "ISBN:
  • 0-07-058209-2 
Uniform titles:
  • A COMPLAINT IS A GIFT : USING CUSTOMER FEEDBACK AS A STTRATEGIC TOOL
Subject(s): DDC classification:
  • 4616  658.812 
Available additional physical forms:
  • KAMAL BOOKS 057(A)/30-01-2004  057(A)/30-01-2004 
Contents:
DYK 
Holdings
Item type Current library Call number Status Barcode
Book Dr. V. N. Bedekar Institute of Management Studies Library 658.812 /BAR/MOL  4616  Available VPMBRIMS-4616 

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KAMAL BOOKS 057(A)/30-01-2004  057(A)/30-01-2004