Services Marketing : Integrating Customer Focus Across The Firm

"Zeithmal, Valarie, Bitner, Mary Jo, Gremler, Dwayne D. "

Services Marketing : Integrating Customer Focus Across The Firm - 4th Ed  - New Delhi  Tata Mc-Graw-Hill   2008  - "xxix,743  "

JAYA NIKHADE 



978-0-07-066007-6 


Services Marketing : Integrating Customer Focus Across The Firm


Services Marketing 

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