| 000 | 00977nam a2200241Ia 4500 | ||
|---|---|---|---|
| 008 | 100315s9999 xx 000 0 und d | ||
| 020 | _a8175441143 | ||
| 040 | _cENGLISH | ||
| 082 |
_b9010 _a658.812 |
||
| 100 | _a"Change, Richard Y, Kelly, P. Keith " | ||
| 245 | _aSatisfying Internal Customers First : A Practical Guide to Improving Internal and External Customer Satisfaction | ||
| 260 |
_aNEW DELHI _bWheeler _c1998 |
||
| 300 | _a104 | ||
| 365 |
_eRupees _d1 _b0.00 |
||
| 366 | _f0 | ||
| 440 | _aQuality Improvement Series | ||
| 505 | _gVaibhav Gaikwad | ||
| 530 | _bDonated By RBI Library | ||
| 620 | _a"Satisfying Internal Customers First, RBI Book " | ||
| 630 | _aSatisfying Internal Customers First : A Practical Guide to Improving Internal and External Customer Satisfaction | ||
| 730 | _aSatisfying Internal Customers First : A Practical Guide to Improving Internal and External Customer Satisfaction | ||
| 942 | _cBOOK | ||
| 999 |
_c483745 _d483742 |
||