| 000 | 01080nam a2200265Ia 4500 | ||
|---|---|---|---|
| 008 | 100315s9999 xx 000 0 und d | ||
| 020 | _a978-0-07-066007-6 | ||
| 040 | _cENGLISH | ||
| 082 |
_b6949 _a658.8 |
||
| 100 | _a"Zeithmal, Valarie, Bitner, Mary Jo, Gremler, Dwayne D. " | ||
| 245 | _aServices Marketing : Integrating Customer Focus Across The Firm | ||
| 250 | _a4th Ed | ||
| 260 |
_aNew Delhi _bTata Mc-Graw-Hill _c2008 |
||
| 300 | _a"xxix,743 " | ||
| 365 |
_eRupees _d1 _b382.50 |
||
| 366 | _f10 | ||
| 505 | _gJAYA NIKHADE | ||
| 530 |
_bBG (Shubham Books) 1085/13-12-2008 _a1085/13-12-2008 |
||
| 536 | _a01/04/2008-31/03/2009 | ||
| 620 | _a"Service Marketing, Understanding Customer Requirements, Aligning Services Design , Delivering Performance Service, Managing Services Promise , Service and Bottom Line " | ||
| 630 | _aServices Marketing : Integrating Customer Focus Across The Firm | ||
| 650 | _aServices Marketing | ||
| 730 | _aServices Marketing : Integrating Customer Focus Across The Firm | ||
| 942 | _cBOOK | ||
| 999 |
_c481684 _d481681 |
||