000 00976nam a2200217Ia 4500
008 100315s9999 xx 000 0 und d
040 _cENGLISH 
082 _b6527 
_a658.812 
100 _a"Rawat , Sudhanshu, Mago, Sanjeev "
245 _aIT tools for enhancing CRM delivery system - quality applications for delivering CRM ( CD- ROM )
260 _aNEW DELHI 
_bExcel Multimedia / AIMA  
_c2004 
365 _eRupees 
_d
_b284.05 
366 _f
505 _gVinayak Gonjare 
530 _bBharat Grahak(BG)-(Dharma Enterprises) 1343/04-01-2008 
_a1343/04-01-2008 
536 _a01/04/2007-31/03/2008 
620 _a"IT tools for enhancing CRM delivery system ,quality applications for delivering CRM "
630 _aIT tools for enhancing CRM delivery system - quality applications for delivering CRM ( CD- ROM )
730 _aIT tools for enhancing CRM delivery system - quality applications for delivering CRM ( CD- ROM )
942 _cBOOK
999 _c481262
_d481259