000 00800nam a2200217Ia 4500
008 100315s9999 xx 000 0 und d
040 _cENGLISH 
082 _b6525 
_a658.812 
100 _a"Kochar, Jayant "
245 _aImportance of customer focus to an organization (CD-ROM)
260 _aNew Delhi 
_bExcel Multimedia / AIMA  
_c2004 
365 _eRupees 
_d
_b284.05 
366 _f
505 _gVinayak Gonjare 
530 _bBharat Grahak(BG)-(Dharma Enterprises) 1343/04-01-2008 
_a1343/04-01-2008 
536 _a01/04/2007-31/03/2008 
620 _aImportance of customer focus to an organization 
630 _aImportance of customer focus to an organization (CD-ROM)
730 _aImportance of customer focus to an organization (CD-ROM)
942 _cBOOK
999 _c481260
_d481257