| 000 | 00781nam a2200229Ia 4500 | ||
|---|---|---|---|
| 008 | 100315s9999 xx 000 0 und d | ||
| 020 | _a8189410083 | ||
| 040 | _cENGLISH | ||
| 082 |
_b5875 _a658.812 |
||
| 100 | _aICFAI | ||
| 245 | _aCase studies in Customer Relationship Management | ||
| 260 |
_aHydrabad _bICFAI _c2005 |
||
| 300 | _a122p. | ||
| 365 |
_eRupees _d1 _b0.00 |
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| 366 | _f0 | ||
| 505 | _gTushar Jadhav | ||
| 620 | _a"E-Business Strategy, Customer Service, CRM Strategy, Customer Service, Harrah , IBM, Wal-Mart, Marriott, Tesco, " | ||
| 630 | _aCase studies in Customer Relationship Management | ||
| 650 | _aCustomer Relationship management | ||
| 730 | _aCase studies in Customer Relationship Management | ||
| 942 | _cBOOK | ||
| 999 |
_c480610 _d480607 |
||