| 000 | 00837nam a2200229Ia 4500 | ||
|---|---|---|---|
| 008 | 100315s9999 xx 000 0 und d | ||
| 020 | _a0072312211 | ||
| 040 | _cENGLISH | ||
| 082 |
_b3810 _a658.8 |
||
| 100 | _a"Zeithaml, Valarie A., Bitner, Mary Jo " | ||
| 245 | _aServices Marketing : Integrating Customer Focus Across The Firm | ||
| 250 | _a2nd | ||
| 260 |
_aBoston _bIrwin MacGrow Hill _c2000 |
||
| 300 | _a620p. | ||
| 365 |
_eRupees _d1 _b295.00 |
||
| 366 | _f0 | ||
| 505 | _gTushar Jadhav | ||
| 620 | _a"Introduction To Services, Addressing The Challenges of Services Marketing & Management, External Marketing " | ||
| 630 | _aServices Marketing : Integrating Customer Focus Across The Firm | ||
| 730 | _aServices Marketing : Integrating Customer Focus Across The Firm | ||
| 942 | _cBOOK | ||
| 999 |
_c478545 _d478542 |
||