000 00659nam a2200217Ia 4500
008 100315s9999 xx 000 0 und d
020 _a0761993711 
040 _cENGLISH 
082 _b3611 
_a658.8120954 
100 _a"Balachandran, S. "
245 _aCustomer Driven Services Management
260 _aNew Delhi 
_bResponse  
_c1999 
300 _a333p. 
365 _eRupees 
_d
_b425.00 
366 _f
505 _gTushar Jadhav 
620 _a"Service Today,Knowing the Customer,Strategies for Growth "
630 _aCustomer Driven Services Management
730 _aCustomer Driven Services Management
942 _cBOOK
999 _c478346
_d478343