000			00474nam a2200157Ia 4500
008			100122s9999 xx 000 0 und d
082			_b67023 _a658
100			_aFOURNIES FERDINAND
245			_aWHY CUSTOMERS DONT DO WHAT YOU WANT THEM TO DO
250			_a1
260			_bTATA MCGRAW HILL COMPANY LIMITED _c2005
300			_a48
630			_aWHY CUSTOMERS DONT DO WHAT YOU WANT THEM TO DO
730			_aWHY CUSTOMERS DONT DO WHAT YOU WANT THEM TO DO
942			_cBOOK
999			_c380712 _d380709