TY  - BOOK
AU  - "Kochar, Jayant "
TI  - Importance of customer focus to an organization (CD-ROM)
U1  - 658.812  
PY  - 2004/// 
CY  - New Delhi 
PB  - Excel Multimedia / AIMA  
KW  - Importance of customer focus to an organization (CD-ROM)
N1  - Vinayak Gonjare ; Bharat Grahak(BG)-(Dharma Enterprises) 1343/04-01-2008 ; 1343/04-01-2008 
ER  -