TY  - BOOK
AU  - "Shanthi,N.M "
TI  - Six Sigma in Services - Concepts & Applications
SN  - 81-314-0140-5 
U1  - 658  
PY  - 2006/// 
CY  - Hyderabad 
PB  - ICFAI University Press  
KW  - Six Sigma in Services - Concepts & Applications
N1  - Ramakant Navghare ; ICFAI 001/02-04-2007 ; 001/02-04-2007 
ER  -