TY  - BOOK
AU  - ICFAI 
TI  - Case studies in Customer Relationship Management
SN  - 8189410083 
U1  - 658.812  
PY  - 2005/// 
CY  - Hydrabad 
PB  - ICFAI  
KW  - Case studies in Customer Relationship Management
KW  - Customer Relationship management 
N1  - Tushar Jadhav 
ER  -