CRM at the Speed od Light : Capturing & Keeping Customers in Internet Real Time (Record no. 480252)

MARC details
000 -LEADER
fixed length control field 01080nam a2200253Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 100315s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0-07-053250-8 
040 ## - CATALOGING SOURCE
Transcribing agency ENGLISH 
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Item number 5517 
Classification number 658.812 
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name "Greenberg, Paul "
245 ## - TITLE STATEMENT
Title CRM at the Speed od Light : Capturing & Keeping Customers in Internet Real Time
250 ## - EDITION STATEMENT
Edition statement 2nd 
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New Delhi 
Name of publisher, distributor, etc Tata McGraw -Hill  
Date of publication, distribution, etc 2004 
300 ## - PHYSICAL DESCRIPTION
Extent "XVI, 480P  "
365 ## - TRADE PRICE
Price note Rupees 
Unit of pricing 1 
Price amount 0.00 
366 ## - TRADE AVAILABILITY INFORMATION
Publishers' discount category 0 
505 ## - FORMATTED CONTENTS NOTE
Miscellaneous information DBH 
530 ## - ADDITIONAL PHYSICAL FORM AVAILABLE NOTE
Availability source Donated By Shri. K. K. Nijasure  
620 ## -
-- "Sales Management Vs CRM , CRM Strategy , Sales Force Automation, Enterprise Marketing Automation, Analytics & Personalisation, Partner Relationship Management Call Centers & Field Services, CRM Vendors , Implimenting CRM "
630 ## - SUBJECT ADDED ENTRY--UNIFORM TITLE
Uniform title CRM at the Speed od Light : Capturing & Keeping Customers in Internet Real Time
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer Relationship management 
730 ## - ADDED ENTRY--UNIFORM TITLE
Uniform title CRM at the Speed od Light : Capturing & Keeping Customers in Internet Real Time
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Dr. V. N. Bedekar Institute of Management Studies Library Dr. V. N. Bedekar Institute of Management Studies Library 07/06/2006 0.00   658.812 /GRE  5517  VPMBRIMS-5517  03/19/2010 03/19/2010 Book