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Command Performance : The Art of Delivering Quality Service

"Martin, John E "

Command Performance : The Art of Delivering Quality Service - USA Harvard Business Review book 1994 - "xx,260 "

Vaibhav Gaikwad

ISBN: 0875845622

Subjects--Uniform Titles:
Command Performance : The Art of Delivering Quality Service

Subjects--Topical Terms:
Customer Service

Dewey Class. No.: 658.812 / 9013

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